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Author Topic: Account Recovery  (Read 248 times)

FunkeyMonkey

  • The Underworld
  • Outlander
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Account Recovery
« on: March 02, 2024, 05:22:58 AM »
Reinstalled NWN, can get into the server but can't recover my toons.

Using Steam, verified game files

Other than typing my log in in the GUI, where else can I add it so the server will recognise my account?

Thanks in advance

zDark Shadowz

  • Dark Lord
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  • Posts: 802
Re: Account Recovery
« Reply #1 on: March 02, 2024, 06:32:56 AM »
This server has the characters saved to your username rather than CDkey, as long as your username is exactly the same as you used before your character list will show.

Go to Options, Game Options, Client: Player Name if you need to redo it. If they aren't there still, you don't have the name right (or OneDrive / Antivirus safe folders list pointing at your Documents folder has been turned back on and is messing up your file access)

If you can't remember your username make a tech request and they'll be able to let you know which one you used for your characters. After you've logged in, if your CD key is still the same you should be okay to continue, otherwise you'll need to use @login with the password set at char creation or make another tech request.
« Last Edit: March 02, 2024, 06:34:48 AM by zDark Shadowz »

Mark Johansen

  • Developers
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Re: Account Recovery
« Reply #2 on: March 02, 2024, 08:03:46 AM »
As mentioned by 'zDark Shadowz', your characters are tied to the username, keep in mind that it's case sensitive. If you don't remember the username, you can reach out to me in a PM or on Discord 'mrm1y4g1', and I'll assist you with locating your account name.

FunkeyMonkey

  • The Underworld
  • Outlander
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  • Posts: 87
Re: Account Recovery
« Reply #3 on: March 02, 2024, 05:36:03 PM »
Sorted, much appreciated!