Hello Loki,
It's best for you to make a post here:
https://www.nwnravenloft.com/forum/index.php?topic=56852.msg672802#msg672802And then specify exactly what happened, and provide some screenshots if you can still retrieve them. There's a template for making a post there so feel free to look at that. The DM's will likely require some time to get to you, so you're best off waiting and occasionally checking the 'shouts' in game. Usually when a DM is doing work they will do a shout, you can also occasionally post in the DM chat to see if there's anyone who could help you.
But aside from that you'll probably have to be patient.