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Depends on what they were getting it from. If it was from movement, then no, otherwise, spring attack only provides protection against movement-AoO. If it was triggered by movement, this should be reported to Beamdog, not much the potm devs will be able to do there.
If you're not actively in combat, Spring Attack does nothing. This includes if you haven't yet attacked an enemy, or if you are fighting but have moved around too much etc. and failed to attack for a round, in which case NWN stops considering your character as being in combat. This is a problem I've noted often on my Weapon Master.