Name:
Governors Hotel multiple keys
Where:
Governors hotel, specifically guest room 2
When:
When renewing my stay
What:
Upon purchasing a guest suite (number 2 to be exact) I purchased additional keys. I hand them to the appropriate parties, then renewed my stay at a specific time to keep track of it. Upon renewing it, all the guest keys failed no function (as intended I imagine). I was never prompted in conversation about repurchasing additional keys, not is that an option when I have said master key.
Recreate:
Purchase a guest room key with three additional keys. Then, renew your stay and you will have a bunch of guest keys that do not work, along with no option to purchase additional ones either during renewal, or by chatting with the desk clerk afterwards.
Ideas:
No idea.