Rented a room in the Governor's Hotel. Went up to it, came back down, and the keys were taken when I entered the lobby again. Yellow text "There was a problem with your key. You will have to rent a new room." If I try, the NPC tells me I have a room, but he needs to see the key to offer hotel services.
I'd rather not share which room is mine publickly, so please contact me if you need the screen shots.