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Author Topic: Help with NWN:EE crashing on open* Resolved  (Read 279 times)

zDark Shadowz

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Help with NWN:EE crashing on open* Resolved
« on: November 21, 2018, 02:49:10 AM »
Okay, so I was trying to help out a player via TeamViewer with her NWN:EE problem after her computer was returned but ^&*%^& lol,

So, upon opening the app they're immediately met with a crashing message. It also appears that nwnplayer.ini and cdkey.ini aren't being written to her documents\neverwinter nights folder so I thought it might be a read/write issue somewhere.

Computer is Windows 10, 64-bit OS, 16GB RAM

We've tried:
Running Steam in admin mode
Running NWN:EE directly in admin mode
Uninstalling Steam and reinstalling it to its default place under C:\Program Files (x86)\Steam
Uninstalling Steam and reinstalling it directly onto D:\Steam
Checked security settings on both drives and made sure that the user account & all administrator accounts had full access permissions all the way down.
Checked Control Folder Access options, they were turned off so they weren't inhibiting the users documents folder.
Tried it with Control Folder Access options turned on anyway, with Steam app and NWN app allowed to read/write to protected folders.
Checked firewall settings, NWN:EE and Steam were allowed to connect through the firewall.
Restarted computer under Safe Mode with Networking in case there was a program blocking it (but the only other program besides Steam & NWN was Ad Blocker Plus so that shouldn't have been running under Safe Mode nor do anything to interrupt..)

All the while uninstalling & reinstalling NWN after each change but it still wasn't reading & writing the additional files and kept crashing when the application opened, with the nwn.ini file never being rewritten or updated after the initial game installation. Puzzle Quest 2 from Steam wasn't playing through, either.

I'm at a loss really, has me puzzled. The crash message is effectively exactly the same as every other crash message that has been reported to beamdog.

=== Props
target = nwmain
time = 1542769491
exception = c0000005
binaryChecksum = md5=c2275a5f237ba4207dca22909a6470f0
g_sBuildNumber = 8186
g_sVersionNumber = 1, 0, 0, 0
g_sGitCommit = 4e5d9380
&GenericCrashHandler = 010A7490
=== Backtrace
010A7F06
010A7797
010A7E9B
6F4225AF
7741D4E0
773E2FFA
=== Minidump

Any ideas we haven't tried yet?
« Last Edit: November 21, 2018, 03:08:13 AM by zDark Shadowz »
Currently playing Karaz Steel, the Knave with the Glaive.

Ard

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Re: Help with NWN:EE crashing on open
« Reply #1 on: November 21, 2018, 03:01:05 AM »
+connect 46.4.59.55:5123 added in steam properties ?

Does it pass trough the intro videos or crash imediately ?

zDark Shadowz

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Re: Help with NWN:EE crashing on open
« Reply #2 on: November 21, 2018, 03:05:19 AM »
It crashed immediately but DW it seems to now be resolved after they updated their drivers, it's possible whoever they handed it to had uninstalled the necessary drivers for NWN:EE to run properly. It did seem VERY desolate in their add or remove programs list.
Currently playing Karaz Steel, the Knave with the Glaive.