First off I think the Dev team and DM team deserves a round of applause and cookies.
It can be seen the amount of work they put into this project. The animal AI is some of the best I seen. They have a crafting system that is unique and not based of off level or too complicated like the UIAbigail system.
They put in a lot of work to create an atmosphere and environment for us to enjoy. Look at the work they put in first before you go bickering. This is not an easy project and these are volunteers.
First off there is already a lot of customization, customization is good but I think there should be some limits.
Here is an example. Someone that is walking around in a skirt. That is what you see, but they just modify a full plate to look like that skirt. I have seen things like this. First off I think there should be limits to avoid this. Skirt =/= Tin Can. I think it becomes a poor representation of the weight and AC the plate provides while the person is not an illusionist. I think plate should look like plate.
Also people can customize weapons armor and other things without any character know how or tools. I think for customizing weapon and armor there should be a fix place like a smithry and the character should have to roll a smithing check for success and pay some coin. This is to represent know how, tools, and costs.
Also many things are customizable. I customize my cloak to match the elven cloaks in Degannwy as well as a sand mask to a hood. This makes it look my character has been living among the elves for some time and adopted some of their ways and clothing. Nothing wrong with some customization especially if it can help make your character to add to the environment.
As most of you know, my character I play is a smith. As a player I don't like the generic Bioware graphics for armor and weapons. To me they look horrible. This is one thing. The other thing is I am trying to play my character as the artist type of smith. So, as a player I can spend a lot of time customizing templates before I smith them. Making them look a certain way. With armors I spend a lot of time customizing templates and dying them. However, I recognize that most people don't do that. Kashia is the other character that I know that modifies her leather armors. Sometimes with the effort, I don't feel reward RP wise in putting in my time to fix the customization to make something look the best I can.
Also there is limitations on customizations. You can only get so many variations of looks.
Also the creators of the magical gear have a say on how it looks. If you pull a helm out of a chest, did your character make it. No. So how is it that your character can decide to change the way it looks without destroying it or its enchantments. Same goes with weapons and other things. Point is if the devs want to lock the customization on certain items they can. They know which character created and what it looks like.
If you think something looks cheesy or off and you don't think it fits the atmosphere, then it would be best to send the dev team a forum pm with some suggestions. It is a lot nicer than complaining about it.