Maybe I lost my temper a bit, but after 5+ years, I'm getting tired of walking on eggshells around people who are constantly negative and/or approach the server with a sense of entitlement.
i know what you mean - and i see two sides to that. I may not have full 5 years experience in THIS forum, but 15 years with the same problems, the way of discussions, innovative ideas, complaining, whining, bashing and trolling.
What i see here for 3 years here (whow... already that long?) is usually the same pattern on behalf of devs and dms active in the forum. Someone complains for some reasons, sometimes valid, sometimes not so valid, about anything - and the reaction is nearly always the same. Most dms start trolling until the topics need to get locked (i suspect they do it on purpose), they lock them themselves and devs usually react as if any kind of criticism that shows a good deal of frustration is a personal offense.
Well, for some postings i can understand that.
But something i see as well is a wide-spread "shields-up" attitude. You should understand a few things about players posting here - i can tell because my mailbox is quite full of PMs on that topic, but maybe i just attract a certain kind of players
Many players post only when they tried something for some time and finally got so frustrated that it affects the language. "Shields up" does not help here, though. Don't take it personal and just try to understand what bugs a player to that degree. Judging from the answers to those postings (and not only in this thread), the opposite occurs (with a few exceptions).
No, you can't please anyone - but answer this question: Are you sure that you really consider the feedback of a (still not representative) majority or do you just feel comforted by the occassional player that shares your opinion on a certain topic and discard the rest?
And unlike Lucas, we're at least willing to listen to reasonable arguments to fix things that don't work out like we thought they would (which is why the death system's gone through numerous revamps).
There starts another problem... what is reasonable?
An inflamed posting on a topic that is indeed troublesome for somebody, maybe others as well?
Deescalation does not take place in such cases, so the problem does not get solved and the player who complains gets even more frustrated.
Calmly described problems that just do not comply with your ideas? Well, see my last posting on this.
The largest problem in this forum you have generated yourselves. Uncertainty.
Most systems are not documented anywhere so players need to guess - and that is always bad, as you surely have noticed.
This leads to another psychological problem. Take a deep breath before reading on and remember that no one is attacking you.
The lack of documentation does not generate trust and essentially players are convinced that you have lost the overview over the many systems and especially their interdependencies. Typical reactions of DMs on that topic support that thesis. That is accompanied with the feeling that the systems do not really do what you intend. See the statement about the philosophy that RP should be its own reward as an example.
It all leads to an impression of a lacking roadmap and overall chaos - but still a degree of chaos that still somehow works.
Speaking in business babble... communicating the mission statement and checking your entire strategy and operational measures to achieve your goals at a regular intervals will increase stakeholder acceptance.
Oh damn... alone for that sentence i deserve to be crucified...
But you just must not forget that players usually do not work the way you imagine. I don't say that i understand all of them or even a majority... but enough to see that there is a problem.
And no thanks - i do not candidate for the next community council elections. My current postings are only that long because i am on holiday at the moment and my wife is not, so no time to work in the council regularly.