Author Topic: Installation Issues  (Read 9073 times)

Bluebomber4evr

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Re: Installation Issues
« Reply #25 on: December 24, 2009, 02:22:25 AM »
wow, that's....I've never even heard of that error before. :?

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Blacky Rose

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Re: Installation Issues
« Reply #26 on: December 24, 2009, 09:13:16 AM »
Yes, I didn't find anything relevant. My worst fear is a damaged copy, which is strange, since I have two discs of Diamond, one CD key. One SHOULD work, but both are experiencing the same issue. I suspect something with my PC, since there was a rollback on my PC, and somehow the game was uninstalled. Perhaps a reformat of my hard drives will fix it.

It is possible that as the game wasn't properly uninstalled but sort of 'disappeared' during a rollback its registry entries were not modified/removed properly. So as the game tries to update them during certain parts of the installation it cannot do so properly and the installation fails. Its just a guess though.
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Insomnia

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Re: Installation Issues
« Reply #27 on: December 24, 2009, 02:31:45 PM »
Yes, I didn't find anything relevant. My worst fear is a damaged copy, which is strange, since I have two discs of Diamond, one CD key. One SHOULD work, but both are experiencing the same issue. I suspect something with my PC, since there was a rollback on my PC, and somehow the game was uninstalled. Perhaps a reformat of my hard drives will fix it.

It is possible that as the game wasn't properly uninstalled but sort of 'disappeared' during a rollback its registry entries were not modified/removed properly. So as the game tries to update them during certain parts of the installation it cannot do so properly and the installation fails. Its just a guess though.

That sounds highly plausible. How would you go about fixing that?

Blacky Rose

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Re: Installation Issues
« Reply #28 on: December 24, 2009, 03:09:45 PM »
That sounds highly plausible. How would you go about fixing that?

From bioware tech support:

1.04: How do I manually uninstall Neverwinter Nights?

    If you need to manually uninstall Neverwinter Nights, follow these steps:

    1. Delete the folder where the game was installed
    2. Remove the entry from the start menu
    3. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows \CurrentVersion \Uninstall \{7C503E58-B2BC-11D5-978A-0050BA84F5F7}

    4. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \BioWare \NWN \Neverwinter

    5. Remove the hidden folder:

    C: \Program Files \InstallShield Installation Information \{7C503E58-B2BC-11D5-978A-0050BA84F5F7}

    (where C: is the drive on your system with the Program Files folder)

    At this point, there should be no traces of the game on the system.


    ***********************************************************

    If you need to manually uninstall NEVERWINTER NIGHTS GOLD EDITION, follow these steps:

    1. Delete the folder where the game was installed
    2. Remove the entry from the start menu
    3. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows \CurrentVersion \Uninstall \{A4C10EEF-D26C-410D-82E7-73370C6FD812}

    4. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \BioWare \NWN \Neverwinter

    5. Remove the hidden folder:

    C: \Program Files \InstallShield Installation Information \{A4C10EEF-D26C-410D-82E7-73370C6FD812}

    (where C: is the drive on your system with the Program Files folder)

    There should be no traces of the game on the system.


    ***********************************************************

    If you need to manually uninstall NEVERWINTER NIGHTS PLATINUM EDITION or NEVERWINTER NIGHTS DIAMOND EDITION, follow these steps:

    1. Delete the folder where the game was installed
    2. Remove the entry from the start menu
    3. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \Microsoft \Windows \CurrentVersion \Uninstall \{C1583439-B034-4881-819C-D52A0587662B}

    4. Remove the following Windows Registry key using RegEdit:

    MyComputer \HKEY_LOCAL_MACHINE \SOFTWARE \BioWare \NWN \Neverwinter

    5. Remove the hidden folder:

    C: \Program Files \InstallShield Installation Information \{C1583439-B034-4881-819C-D52A0587662B}

    (where C: is the drive on your system with the Program Files folder)

    There should be no traces of the game on the system.
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Insomnia

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Re: Installation Issues
« Reply #29 on: December 24, 2009, 03:51:36 PM »


Update:

It was a Remote Procedure call, sorry for the mistake. It says it failed to make one.

While a good idea, your solution didn't succeed, Blacky. :/

Also, when I started the installation, this time, it said before starting, "Could not find a proper installation."
« Last Edit: December 24, 2009, 03:53:35 PM by Insomnia »

failed.bard

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Re: Installation Issues
« Reply #30 on: December 24, 2009, 04:03:59 PM »
  Try running the installer in administrator mode.  I've had an install of a program fail because it didn't have write access before.

Insomnia

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Re: Installation Issues
« Reply #31 on: December 24, 2009, 04:06:02 PM »
I am an administrator.. Unless there's another way?

Blacky Rose

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Re: Installation Issues
« Reply #32 on: December 24, 2009, 04:42:37 PM »
I am an administrator.. Unless there's another way?

Not under windows xp, at least, not that I know of.

I'm out of ideas as to what the problem might be at this point but there are a few things you can try I suppose:

* Make sure the game disks work by trying to install them under another machine.

* Run msconfig, go to the Services tab, and make sure Remote Procedure Call and Remote Procedure Call Locator are checked.

* Make sure the hard disk you're trying to install it under does not have any bad sectors.

* Try to install a version of nwn that is not the diamond/platinum edition.

* Reinstall the operating system.

* Install another operating system onto another hard disk or partition and try to install nwn under that.
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Insomnia

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Re: Installation Issues
« Reply #33 on: January 06, 2010, 07:12:20 PM »
I took a shot in the dark, ran the setup under Windows 2000 compatability mode. It's installed. :D

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Re: Installation Issues
« Reply #34 on: January 06, 2010, 08:40:07 PM »
I took a shot in the dark, ran the setup under Windows 2000 compatability mode. It's installed. :D

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DM Stygian Witch

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Re: Installation Issues
« Reply #35 on: April 21, 2011, 11:48:22 AM »
Attempted to re-install after a nasty virus wipe.

When it comes time in install CD 3 i get the message:
Aborting Installation-> Setup has changed files on your system that will cause NWN not to work->Return game to a playable setup run Critical Rebuild.exe on root CD.

Went to root CD(CD 1) and CriticalReubuild said to: 1. Uninstall NWN 2. Install NWN 3. Update NWN with updater.

Except since the install was interupted I can't uninstall it to install it.

Suggestions?
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Re: Installation Issues
« Reply #36 on: April 21, 2011, 09:40:05 PM »
Attempted to re-install after a nasty virus wipe.

When it comes time in install CD 3 i get the message:
Aborting Installation-> Setup has changed files on your system that will cause NWN not to work->Return game to a playable setup run Critical Rebuild.exe on root CD.

Went to root CD(CD 1) and CriticalReubuild said to: 1. Uninstall NWN 2. Install NWN 3. Update NWN with updater.

Except since the install was interupted I can't uninstall it to install it.

Suggestions?

Yeap, stuck in an endless loop. Could the CD be bad?
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LivingWasteland

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Re: Installation Issues
« Reply #37 on: April 21, 2011, 11:30:49 PM »
Possibly the case. I lost my CD years ago, and had to torrent a copy to get to play again. (Thank Tyr I registered my keys!)


Bluebomber4evr

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Re: Installation Issues
« Reply #38 on: April 22, 2011, 12:52:53 AM »
download the critical rebuild from Bioware's site instead, see if that helps

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Re: Installation Issues
« Reply #39 on: April 22, 2011, 01:10:06 PM »
download the critical rebuild from Bioware's site instead, see if that helps
Is this the same as CriticalRebuild.exe found on the 1st Installation CD?

I searched Bioware. All i found was Critical Rebuild for patches. Is that what I want?
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Bluebomber4evr

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Re: Installation Issues
« Reply #40 on: April 22, 2011, 02:47:36 PM »
Yes. You'll need it anyway since the updater no longer works.

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Mark Johansen

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Re: Installation Issues
« Reply #41 on: April 22, 2011, 10:02:38 PM »
let me know if you need the cd's, i have them iso'ed on my pc, ill upload it to my website if you need them.

//Edit: Changed to cd'es did't mean keys, though it is legal in dk to obtain an copy of the cd's aslong as you are an rightfull owner.
« Last Edit: April 23, 2011, 10:41:41 AM by msjohansen »

Bluebomber4evr

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Re: Installation Issues
« Reply #42 on: April 22, 2011, 11:22:41 PM »
let me know if you need the keys, i have them iso'ed on my pc, ill upload it to my website if you need them.
Please don't post stuff like this. It's illegal and can get us in a lot of trouble.

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Re: Installation Issues
« Reply #43 on: April 23, 2011, 10:43:29 AM »
let me know if you need the keys, i have them iso'ed on my pc, ill upload it to my website if you need them.
Please don't post stuff like this. It's illegal and can get us in a lot of trouble.

My mistake, did't mean keys but cd'es.

dark_majico

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Re: Installation Issues
« Reply #44 on: April 23, 2011, 02:09:28 PM »
download the critical rebuild from Bioware's site instead, see if that helps
Is this the same as CriticalRebuild.exe found on the 1st Installation CD?

I searched Bioware. All i found was Critical Rebuild for patches. Is that what I want?

Did you sucsess?
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Constance Hollows

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Re: Installation Issues
« Reply #45 on: April 23, 2011, 04:44:48 PM »
I searched Bioware. All i found was Critical Rebuild for patches. Is that what I want?

Did you sucsess?
No. I think the issue maybe my OS. Win 7.

Based on some research on the Bioware forum. I opened CriticalRebuild.exe and changed its properties so it can run Win 98 but still same error.
No idea what to do.

I am starting to fear the inevitable.
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ethinos

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Re: Installation Issues
« Reply #46 on: April 24, 2011, 02:18:50 AM »
I've got Windows 7 and didn't have these issues. I installed NWN from my Diamond disk, and then installed the 1.69 critical rebuild patch from the Bioware forums. That's it.
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dark_majico

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Re: Installation Issues
« Reply #47 on: April 25, 2011, 12:06:21 PM »
I use windows 7 64 bit and never had any issues with NWN.
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Re: Installation Issues
« Reply #48 on: April 25, 2011, 03:12:19 PM »
CD3 was damaged. I downloaded the Diamond edition from these guys. http://www.gog.com/en/gamecard/neverwinter_nights_diamond_edition

Thanks for everyones help.
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