ugh, guess the comb over didn't fool you! anyways, figured it out, nwn can only hold 34 heads. On vault characters/single player, the haks are loaded before you create your character. Server vault/multiplayer they are loaded after, so to fix this I had to download a hak/overide for only the heads I wanted to use. One could also rearrange the head order for the heads they want to use. Anyways, got the old metallic/helm heads bug again but at least the head I chose I will end up with in game.