Ravenloft: Prisoners of the Mist

Public (OOC) => Tech discussion => Topic started by: Heretic on September 08, 2009, 06:06:32 PM

Title: Game crash issue
Post by: Heretic on September 08, 2009, 06:06:32 PM
I've been having crash issues lately, where no matter the time I run Nwn, after a certain determined time logged on, the game freezes and crashes me. I am wondering what might be the cause and what I could do to fix it.

Similarly, I've also noticed my firefox browser seems to be much slower to start up.

My system specs are far beyond Nwn, I am on windows XP.

Has anyone experienced these sort of crashes before?
Title: Re: Game crash issue
Post by: Chrisman888 on September 08, 2009, 06:59:41 PM
Have you recently re-installed NwN?

Also what is your system specs?

  Though try this first, go into your BIOS and find something called "Video RAM Cachable" which should be enabled, disable it and see if that helps.

~ Chris
Title: Re: Game crash issue
Post by: Heretic on September 08, 2009, 07:33:41 PM
Have you recently re-installed NwN?

Also what is your system specs?

  Though try this first, go into your BIOS and find something called "Video RAM Cachable" which should be enabled, disable it and see if that helps.

~ Chris

System specs are pretty high, 2 gig ram, ATI Radeon 3850, 2.2 Quad core system.

I am re-installing the whole thing and removing Firefox to see if it helps. What's the effect of disabling the Ram Cachable by the way?
Title: Re: Game crash issue
Post by: Bluebomber4evr on September 08, 2009, 07:35:07 PM
what do you have for audio on your computer? 9 out of 10 crashes are caused by crappy realtek onboard sound chips
Title: Re: Game crash issue
Post by: Heretic on September 08, 2009, 07:40:49 PM
Since I am a noob, I took a screenie of sound under system specs.

(http://i58.photobucket.com/albums/g247/Morefizzle/soundrt.jpg)
Title: Re: Game crash issue
Post by: failed.bard on September 08, 2009, 08:46:00 PM
  I have the same sort of issue, after a certain amount of time I start to see corrupted textures, and will crash very shortly after that.  It started after one of the critical updates, I went from one crash per week, to one every two hours or so.
  I'm assuming it's a conflict between vista and my graphics drivers, to do with how ATI cards handle texturing.  Since it seems to be a vista problem not one with my card, new drivers don't help in my case.

  I'm curious if this is similar to your problem, Heretic.
Title: Re: Game crash issue
Post by: Bluebomber4evr on September 09, 2009, 02:33:47 AM
I knew it! It's that realtek crap. Ugggh that stuff is so horrid. Disable all of that in windows and buy a Sounblaster instead. Your crashes will go away.
Title: Re: Game crash issue
Post by: Heretic on September 09, 2009, 03:05:18 AM
Reinstalled nwn, and it still happens. At lost, since hardware is functioning well. Think i'll get that realtek thing changed.

@failed bard: I don't get the corrupted textures, the game simply freezes, I can't click or go off to windowed mode, freezes and after 1 min, it crashes, allowing me to restart again.

Title: Re: Game crash issue
Post by: Bluebomber4evr on September 09, 2009, 03:13:27 AM
yeah dude, that's what used to happen to me. it's that realtek built-in audio. those things are poorly made and have incompatability issues. It went away after I disabled it and installed a Soundblaster.
Title: Re: Game crash issue
Post by: DM Tarokka on September 09, 2009, 03:19:58 AM
I suppose it might be the same issue I'm having. In some minutes I'll have technicians response.
Title: Re: Game crash issue
Post by: failed.bard on September 09, 2009, 03:57:35 AM
I have a realtek built in card as well, but since I was getting graphics glitches, I'm not sure if that's the problem in my case.  I could always slap the soundblaster from my other computer into it and see if it helps, then buy another one if it does.
Title: Re: Game crash issue
Post by: Forral on September 09, 2009, 04:14:49 AM
I used to get severe frame-rating problems that I for a very long time thought was because of my Dual-Core CPU not quite being compatible with NWN. I tried all of the recommended solutions to no avail, but then incidently found that the problems would go away entirely when I switched to software emulation of my sound, in the audio options within the game itself. In my case as well, it was because of the Realtek sound card being a big meanie.

Checking around the forums showed that Realtek sound cards were responsible for a whole host of problems that you'd never think would be possible, much like Blue' says. However, if you don't want to throw your money around and go buy things that might not even help, I'd recommend heading into NWN's audio options and switching to software emulation first.

It's both simple and cheap, and also easy to revert if it accomplishes nothing.
Title: Re: Game crash issue
Post by: DM Tarokka on September 09, 2009, 04:23:12 AM
I'm about to cry. My computer is half-dead. Motherboard changing but they said it has several other issues. *sniffs and goes on his 2001 mule again*

[EDIT]: I know I'm off-topic, but I'm sure there is someone cursing me and I also know who IT is. Also my air/conditioning broke, so or I'm cursed or I've become radioactive and breaking every eletronics around me :)
Title: Re: Game crash issue
Post by: LoLJohnFerro on September 09, 2009, 08:08:16 AM
My comp came out when nwn did so shh! *Fumes about his horrible comp*
Title: Re: Game crash issue
Post by: Chrisman888 on September 09, 2009, 09:27:47 AM
I had RealTek before ( It is garbage) but I never had a single problem with NwN because of it.

Also, I am not sure why disabling Video RAM Cachable would work, I have a small general Idea but it's what I did on my old computer when I had these crashes and it worked perfectly after.

This also might be the problem, not sure if you did it yet but give it try.

1) Shut down Neverwinter Nights.
2) Browse to the folder where you installed Neverwinter Nights (where nwmain.exe resides).
3) Find and open the file nwnplayer.ini.
4) Look for the option "Client CPU Affinity" under the [Game Options] heading. If the option isn't there, then add it under the [Game Options] heading.
5) Change the entry Client CPU Affinity=-1 to Client CPU Affinity=0
6) Save the changes.
7) Start up Neverwinter Nights.

Sometimes you can end up crashing a lot because of your quad core PC, NwN doesn't run well on multiple PC's.


~ Chris

Title: Re: Game crash issue
Post by: Pepchko on September 09, 2009, 12:26:02 PM
 I have the same sort of issue, after a certain amount of time I start to see corrupted textures, and will crash very shortly after that.  It started after one of the critical updates, I went from one crash per week, to one every two hours or so.
  I'm assuming it's a conflict between vista and my graphics drivers, to do with how ATI cards handle texturing.  Since it seems to be a vista problem not one with my card, new drivers don't help in my case.

  I'm curious if this is similar to your problem, Heretic.

i stopped downloading those critical updates. they always cause problems for me.

my computer turns 10 in February and i have 0 problems with it. i do constant maintenance on it to keep it that way, and i never let it do windows updates. i usually have to do reformats once a year, but this time i said to hell with the service packs and im on my second year with no problems.

just my  :twocents:
Title: Re: Game crash issue
Post by: Heretic on September 09, 2009, 03:56:38 PM
Yeah recently had to grab a critical update, my copy is Diamond edition. I still crash!  :MadBlow:
Title: Re: Game crash issue
Post by: Pepchko on September 09, 2009, 04:22:16 PM
im also on XP and use Diamond Edition. possibly could be the problem. some driver/software conflict with the Critical update perhaps
Title: Re: Game crash issue
Post by: Bluebomber4evr on September 09, 2009, 04:57:41 PM
I'm telling ya, it's that realtek junk. I'll buy you a pizza if disabling it doesn't work! :lol:
Title: Re: Game crash issue
Post by: Heretic on September 09, 2009, 05:03:03 PM
Running a stability test at the moment, disabled that Realtek, will see how it goes.
Title: Re: Game crash issue
Post by: Bluebomber4evr on September 09, 2009, 05:23:57 PM
oh I forgot to mention, you may need to disable the onboard sound chip in your BIOS as well as the Windows control panel. I had to for my problem.
Title: Re: Game crash issue
Post by: Heretic on September 09, 2009, 06:26:37 PM
Ran a test disabling soundboard and ....no crash yet, so it definitely has something to do with the issue. Also disabled it from the bios, something must be conflicting.
Title: Re: Game crash issue
Post by: LoLJohnFerro on September 10, 2009, 12:14:42 AM
Ill take the pizza you dont owe him!
Title: Re: Game crash issue
Post by: Heretic on September 10, 2009, 11:47:21 AM
Played lengthily and no crash with the disabling of the realtek, so really confirms Blue's theory. Hope it helps someone with similar issue.
Title: Re: Game crash issue
Post by: Heretic on September 22, 2009, 02:50:50 PM
So despite disabling the soundboard, I still had issues. Did some more research on the matter and found this thread:

 :arrow: http://nwn.bioware.com/forums/viewtopic.html?topic=690657&forum=49

Seems the problem is related to ATI cards on one part and certain settings to others. I've tried what was mentioned on that thread, left the game running, and where I would have crashed 8 - 12 times in the interval of that time lapse (5 hours), I didn't crash a single time.

Hope this will help you guys.
Title: Re: Game crash issue
Post by: Purist on September 22, 2009, 09:55:25 PM
So I am not alone in the acid rain. In my case my computer is from 2004, Realtek 97 or something like that is the name of my Onboard Audio device, Latest Audio driver released is from 2003, I even just posted in a thread with similar subject, recently I've been crashing and I use Windows XP since ever and I have the 5 CDs of NWN, no diamond here, so we can agree that it has Nothing to do with Diamond or Vista, but we can't be sure yet. I started to crash recently, at the beginning I thought it could be something related to a update made in the server itself, but now I can't tell anymore, it is hard to say since I've been only playing POTM... Does anybody had same issues outside POTM?

Or yet could it be the new Catalyst 9.9 and driver? I use a Radeon HD3850 AGP, I doubt there is anything related to audio, HD3850 agp models doesn't have support for audio(through HDMI). I'm using the AGP fix drivers by the way.

Edit: I have single core, so Multi Core may not be the problem either.
Title: Re: Game crash issue
Post by: Heretic on September 22, 2009, 10:30:54 PM
Quote
I use a Radeon HD3850 AGP

Fyi, I got the same vid card.
Title: Re: Game crash issue
Post by: Purist on September 22, 2009, 10:39:27 PM
Fyi, I got the same vid card.

AGP?
Title: Re: Game crash issue
Post by: failed.bard on September 22, 2009, 10:41:42 PM
  Heretic had linked me to a thread that recommended turning dynamic lights off, due to them causing an excessive memory bleed on some systems.

  To test if this is the problem, open up the windows task manager to the memory usage page, while tabbed out of the game.  Memory usage should stay constant while you're idling in game, with dynamic lights above minimum I was bleeding about 1.5K or ram a second.
Title: Re: Game crash issue
Post by: Purist on September 22, 2009, 10:48:08 PM
By each "k" you guys are using, you mean like 1.5k/s = 1.5mb/s ?
I can only think of 1k being 1Gb.
Title: Re: Game crash issue
Post by: failed.bard on September 22, 2009, 11:29:44 PM
One Kb of memory.  I forgot the little "b" after.  I have 3 Gb of ram, which is normal these days, so a Kb (one millionth of a Gb) doesn't seem like much in comparison, but losing a Kb or two a second for two hours, it adds up.  After awhile this was causing texture corruptions and crashes in my system.
Title: Re: Game crash issue
Post by: Purist on September 23, 2009, 09:42:37 PM
So?

Has this been solved ywt? Just have to reduce the number od dynamic lights?
Title: Re: Game crash issue
Post by: Heretic on September 23, 2009, 09:53:41 PM
Its entirely solved on my end.
Title: Re: Game crash issue
Post by: failed.bard on September 23, 2009, 11:12:26 PM
  Seems to be entirley fixed for me off that one change as well.  I went from crashing suddenly every two hours, usually at the worst possible times, to being completely stable for the eight hours Lilindi and Marle talked about religion.
Title: Re: Game crash issue
Post by: Heretic on January 17, 2012, 11:33:51 PM
Bump for someone experiencing these issues:

So despite disabling the soundboard, I still had issues. Did some more research on the matter and found this thread:

 :arrow: http://nwn.bioware.com/forums/viewtopic.html?topic=690657&forum=49

Seems the problem is related to ATI cards on one part and certain settings to others. I've tried what was mentioned on that thread, left the game running, and where I would have crashed 8 - 12 times in the interval of that time lapse (5 hours), I didn't crash a single time.

Hope this will help you guys.
Title: Re: Game crash issue
Post by: Bluebomber4evr on January 24, 2012, 06:33:22 PM
Some updated links for Windows 7 users since the old Bioware forums are kaput:

http://social.bioware.com/forum/Neverwinter-Nights-1/NwN-1-Technical-Support-Self-help-for-all-versions-and-expansions/Installing-NWN1-for-Win7vista-including-patch-links-for-all-OS--3341490-1.html

http://social.bioware.com/forum/Neverwinter-Nights-1/NwN-1-Technical-Support-Self-help-for-all-versions-and-expansions/UAC-Warning-Win-7-9031916-1.html